Runs production, owns deadlines & utilisation.
My day Morning glance at the control room: is everything running? During the day smoothing bottlenecks, coordinating shifts, watching the numbers.
Leads a shift, assigns people, hands over cleanly.
My day Read the handover, assign jobs, re-route on faults — and hand over cleanly at the end.
Makes orders production-ready and schedules them.
My day Sequence orders, secure material, load machines — so nothing stalls.
Operates the machine, makes the parts.
My day Set up, start the program, check the first part, report quantities at the machine — no more paper.
Develops and de-risks processes.
My day Plan trials, evaluate readings, run them on the twin — until the process is stable.
PL A · Production
Plant engineering / Construction
Builds, automates and repairs plants.
My day Build a new cell, connect controls, repair fast on downtime.
Owns quality, audits, records.
My day Track complaints, prep the audit, catch drift in BI early — gap-free records.
Inspects parts, captures readings.
My day Check dimensions, surface, weight, auto-grade against limits, generate the record.
Audits compliance and information security.
My day Check processes against the standard, document gaps, track actions to effect.
WA C · Warehouse / logistics
Warehouse staff
Receives, picks, ships.
My day Book goods in, pick orders mobile, ship with real-time stock.
Manages stock, inventory, shipping.
My day Plan stock, run inventory, time shipping — no nasty surprises.
Quotes, serves customers, handles orders.
My day Inquiry to quote, de-risk on the twin, one click to the order — and keep the customer posted.
Procures material on time.
My day Review purchase suggestions from demand, pick suppliers, secure goods-in.
Posts, invoices, closes the books.
My day E-invoice from the delivery, reconcile payments, close the month cleanly — no retyping.
Steers budget, cost, margin.
My day Compare plan vs actual, post-calc, reporting — where's money leaking?
Runs the company, decides, is accountable.
My day A glance at the cockpit: order → on-time → margin. Decide on numbers everyone shares.
Keeps systems available and secure.
My day Check backups, manage access, watch monitoring — all self-hosted, no lock-in.
Administers, hires, trains.
My day Screen applications, start onboarding, organise training, maintain time records.
HE F · Cross-functional
Helpdesk agent
Resolves requests, supports users.
My day Work tickets, support users, set up new devices.
Keeps machines running.
My day Work the maintenance plan, jump machine→plan on a fault, spare already reserved thanks to prediction.
EM F · Cross-functional
Employee (general)
Does the daily job, uses handbook & kiosk.
My day Get work done, look it up in the handbook, install software from the kiosk.
Programs controllers.
My day Program the controller, set up drives, commission.
Builds control systems / SCADA, connects them.
My day Build the HMI, connect OPC-UA, get signals onto the control room.
IN F · Cross-functional
Intern
Helps out, learns the ropes.
My day Pitch in, watch, learn the shop floor step by step.
WO F · Cross-functional
Working student
Maintains data, supports analytics.
My day Prep data, set up analyses, dig around in the historian.
Orders, expects transparency.
My day Check the portal: where's my order, invoice, service — without asking.
PO G · External stakeholders
Potential customer / Lead
Checks fit, requests samples.
My day Look at the website, request samples and datasheets, audit the plant.
Supplies material, invoices.
My day Accept orders, deliver, invoice, service.
EX G · External stakeholders
External auditor
Confirms compliance externally.
My day Review documents, walk the plant, issue the certificate.
Handles closing and taxes.
My day Pull a clean export, prepare the closing, file taxes.
PA G · External stakeholders
Parent company
Group view: reporting, consolidation.
My day Consolidate figures, group reporting, inter-company settlement.
OW G · External stakeholders
Owner family
Steers long-term, carries responsibility.
My day Look at the big picture: strategy, investment, values across generations.
CO H · Threat actors (ISMS)
Competitor
Threat actor in the ISMS model.
My day We also model who could harm us — and protect data accordingly.
IN H · Threat actors (ISMS)
Industrial spy
Wants the know-how — gets countered.
My day Against espionage: sovereignty, access control, all in-house.
OP H · Threat actors (ISMS)
Opportunistic attacker
Looks for the quick gap.
My day Against opportunistic attacks: SSO, backups, patched self-hosted systems.