Lead-in
Step 1 / 12
The inquiry
Helvetia Pumpen asks for 200 bearing blocks NW-1001. It lands as a lead in the CRM — nothing gets lost.
See it live now · ERP / CRM ↗New→Qualified→Quote→Won
The thread
One order, the whole way.
Follow bearing block NW-1001 through the whole company — every step with a diagram and a live link.
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2
Lead-in
Step 2 / 12
The quote
On the digital twin throughput, yield and scrap are simulated — for a solid quote with a real date.
See it live now · Digital twin → 3
Order intake
Step 3 / 12
The order
The customer confirms. One click creates production and delivery — no double entry.
See it live now · ERP ↗Quote→Order→Production→Delivered→Invoice
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Order → delivery
Step 4 / 12
Procurement
MRP computes material demand from the BOM — order in two clicks.
See it live now · ERP ↗| Material | Qty/pc |
|---|---|
| Stahl-Block S235 | 2× |
| Normschraube M8 | 1× |
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Order → delivery
Step 5 / 12
Production
CNC mill A1 runs. The control room shows every machine live — including B1 needing maintenance.
See it live now · Control room →A1
A2
B1
M1
M2
P1
L1
K1
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Order → delivery
Step 6 / 12
Into the plant
From the machine into the cabinet — down to the animated wiring plan.
See it live now · Plant →Machine→Cabinet→Wiring plan
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Order → delivery
Step 7 / 12
The twin
Watch live operation, override, ask the optimizer — and read the failure prediction.
See it live now · Digital twin → 8
Order → delivery
Step 8 / 12
Quality
The batch is inspected and the grain analysed — auto-graded against limits.
See it live now · Analysis →| Feature | Value | Status |
|---|---|---|
| Dimension | 50.04 mm | ✓ |
| Rauheit Ra | 1.6 µm | ✓ |
| Weight | 421 g | ✓ |
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Order → delivery
Step 9 / 12
Shipping
Done and inspected: picked with real-time stock, delivery note printed.
See it live now · ERP ↗| Item | Qty |
|---|---|
| NW-1001 · Bearing block A | 200 Stk |
| Delivery note | LS-0042 |
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After delivery
Step 10 / 12
The invoice
The delivery becomes an e-invoice in one click — straight to the customer.
See it live now · ERP ↗| Item | Amount |
|---|---|
| 200× NW-1001 | 7.600,00 € |
| Total (e-invoice) | 7.600,00 € |
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After delivery
Step 11 / 12
The customer
In the self-service portal the customer sees status, invoice and service contract — without asking.
See it live now · Customer portal →| In portal | Status |
|---|---|
| Order | delivered |
| Invoice | open |
| Service contract | active |
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Steering
Step 12 / 12
The analytics
In the cockpit: order → on-time → margin. One truth everyone shares.
See it live now · BI ↗